Posted by: Jamie Stamm | April 18, 2008

We got our money back!

For anyone who may have been following our Skybus experience, yesterday we finally got a letter from Chase, our credit card company, notifying us that a credit to our account had been issued in the amount of $526. Yeah!

Had we just contacted Chase initially, this might have been resolved a few weeks ago. But we were waiting for the “automatic refund” Skybus told us it had already processed when it canceled our route back in mid-March.

We finally called Chase when Skybus ceased all operations on April 5. And it’s a good thing we did. At no time in our talks with Chase did a representative indicate that Skybus had contacted the company in any way on our behalf.

So we would like to send a big thanks to Chase for quickly resolving our dispute. With that money back in our pockets, we should be able to enjoy our upcoming vacation in style.

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