Posted by: Jamie Stamm | April 5, 2008

Update on our Skybus experience

Well, it’s been several weeks since Skybus canceled our flight from Greensboro to Gulfport, Miss., and we still haven’t received our refund. Then today we found out that Skybus has completely ceased operations effective Saturday (see http://www.cnn.com/2008/TRAVEL/04/04/airlines.bankruptcy/index.html for more information).

Our original cancellation e-mail from Skybus read, “We have automatically processed a full refund for your flight schedule listed below. The refund will appear on your card statement within the next 30-60 days. We sincerely apologize for any inconvenience this may have caused.” But an article posted on CNN.com on Friday states, “Passengers with reservations for Saturday and beyond were told to seek refunds from their credit card companies.

We’re not quite sure what to do, but we will be calling our credit card company tomorrow. I’ll let you know if we ever get our $526 back.

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